Refugee Mentor Qualification

A level 3 qualification for those supporting refugees

Course satisfaction rate: new course, still being calculated

It is difficult adjusting to a new job or moving to a new town, the challenges created by moving to a completely different country, leaving your valuables and your life behind, possibly learning a new language and having to start from scratch to completely rebuild your life. All this while trying to provide a safe space and an income for your family.

Mentoring builds a relationship of trust between mentor and mentee. From this trust you can create a secure space to identify and break down issues, create strategies and tackle those issues in a constructive manner.

Using a trauma-informed approach, the Practitioner Mentor course is designed for volunteers and early refugee career workers who need to understand both mentoring approaches and also the experience of their refugee mentees. It helps them to reflect on their own skills and help them identify the gaps in their skillset, plus give them confidence in building a relationship of trust with a refugee and help them settle into a new area.

A mentor certified by The Practitioner mentor for refugees programme will give your organisation the ability to help an individual to settle, regain control of their situation and empower the refugee. Building their confidence to take on the challenges put in front of them and over come them one step at a time.

Programme delivery

Available as:

  • 3-day group learning
  • 6 x 3-hour group learning sessions
  • Fast Track blended learning (eLearning and 1-day group learning)
  • eLearning

These are then followed by a portfolio to gain the qualification.

The total time is approx. 24-50 hours. Qualification Assessment Learners complete a reflective assignment to gain a Level 3 Certificate in Refugee Mentoring from Open Awards. This includes a reflection on how they have applied or would apply the skills (if they have not begun mentoring).

The online course is delivered in 15 minute pre-recorded units with associated activities to help mentors develop the skills and embed the learning. Support is available by phone or email. Learners are also invited to monthly live support calls with tutors to provide support and answer queries.

They also have the option to sign up to the official Register of Mentors as an accredited mentor.

Course content


  • You and your role
  • Mentoring and coaching
  • Common barriers
  • Learning Styles
  • Emotional intelligence
  • Mindset
  • Preparation for the future
  • Good mentoring practice
  • Diversity
  • Group mentoring
  • Involving others
  • Supporting the mentee
  • Mentoring and mental health
  • Setting up a referral system
  • Monitoring the outcomes of mentoring

Please get in touch with us on +442381 120010 or via if you have any queries, would like an invoice or group discount.

Course Information

Estimated Time: 30-50 hours including assignment

Course Instructor

Richard Curtis Richard Curtis Author

Refugee Mentor Qualification


Price is £800 + VAT at 20%. If paying by invoice, please select Invoice at the checkout and we will email you an invoice.

Refugee Mentor Qualification Payment Plan

per month for 6 total payments

Prices include VAT at 20%